Contact Us

Have a question or want to arrange a demo?

You can reach us via the form below, or contact us directly, we’d love to hear from you!

Email: enquiries@rspaddles.co.uk


Phone: +44 (0) 1341429080 / +44 (0) 7722239279

Address: RiverSync
Glanmorfa
Llanelltyd
Dolgellau
Gwynedd
LL40 2TB

Two men with kayak paddles and dogs outdoors in a rural area, one man holds a kayak paddle upright, while the other adjusts his kayak paddle, with trees and a whitewater centre in the background.

Maintenance

All our products are produced using high quality composite materials, but require care and maintenance to extend their lifetime.

  • Store your paddles in cool shaded areas, do not leave them in direct sunlight for prolonged periods

  • Do not leave your paddles in the car, particularly on a hot day

  • Do not use harsh chemicals to clean your product. Use soap and water if necessary

  • Rinse products in fresh water after use in saltwater environments

  • Ask only experienced people to repair your product

Warranty and Repairs

All RiverSync products are warranted against defects in materials and manufacturing for 1 year from the date of purchase (only applicable to original purchaser). This warranty covers only manufacture defects and does not cover transport and usage damages. Warranty is affected by the following:

  • Misuse

  • Damage caused by transport

  • Unauthorised repairs

  • Removal of manufacturer stickers

Our products are designed to stand up to heavy whitewater use, however impacts with rocks, bollards or the river bed may damage your equipment. If you think your product needs repaired, please get in touch.